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Frequently asked questions!
FREQUENTLY ASKED QUESTIONS ABOUT BANKO WOMEN CENTER’S NON-PROFIT GUESTHOUSE&CAFE: MOON&STAR
On this page you will find the answers to frequently asked questions about staying with us in Banko. For general questions, please check the article below.
We highly recommend the airport service of Jennifer, The Ghana traveler. Jennifer has a cozy room available in the house where she herself lives with boyfriend and dog. We have worked together for many years in a variety of areas. Click here for more information and to book directly!
What should I pack?
Way less than what you might think. We published a blog post on what to bring to Ghana. At the end of the blog post you’ll find a packing list.
Which power adapter do I need?
In Ghana the plug type-G is mostly used. But there is a newer type the British socket in which you can also plug type C plugs easily. Moon&Star changed all the sockets into this newer version. No need to bring a world adapter, also when you are travelling around, you can buy the adapter in Ghana for less than €1,-.
Do you offer airport service in Accra?
Can I get medical care when needed?
This is not a problem. There is a health center and a pharmacy at Banko. There is a hospital in Effiduase. Please know that #teammoonandstar will help in all possible ways thinkable! We know that it’s not nice to be sick when you are away from home. Pat will take good care of you!
How can I best prepare myself for my Ghana trip?
You can read a lot about Ghana in our blogs, the Bradt travel guide is very useful as well. But the best preparation is the E book ‘What you need to know when travelling to Ghana’ written by yours truly!
PRactical questions about Moon&Star Guesthouse
How are the rooms equipped?
Are there often power outages at your place?
Generally speaking, this is not too bad. Often there is an identifiable reason for any light off, such as a severe thunderstorm. Moon&Star runs on solar power during the day, so we are not affected by power outages during daytime.
What food do you serve? And / or I have a specific diet. Is that a problem?
Patricia and her team can adapt easily to most eating habits/dietary wishes and needs. Making vegetarian or vegan food won’t be a problem, for example. If you have other eating habits or you are not able to tolerate some specific food, please talk with Patricia about it.
Please know that Moon & Star Guesthouse serves a mix of Ghanaian and European food. Interested to find out more about what the Ghanaian cuisine is all about? Take a look at this page.
Does Moon&Star guesthouse have a menu we can choose from?
Moon&Star has a rotating fixed menu. The reason behind this is mainly that we want to serve the freshest and tastiest home cooked meals. Due to our village location it is not possible to get all ingredients needed from Banko.
We serve an extensive breakfast platter, with more choice. So we know that there’s is always something to your liking. Our lunches are surprises of the chef, they vary from delicious sandwiches to stir fried noodles, to soups and salads.
Our dinners are delicious. Just take a look at our blog post about our guests favorite meals.
Can I wash my laundry at the guesthouse?
We can wash your laundry if you want! We do this by hand. Considering we are very experienced, be sure to receive fresh clothing. For a wash we ask 5 cedis per item. If you want to wash yourself, of course you can.
Is there Wi-Fi at the guesthouse?
Free WiFi is available on the terrace of Moon&Star.
Can I pay the bill by credit card?
Cash payment is preferred, but you can also pay with Mobile money and Paypal.
Questions about Moon&Star’s location
What can I expect from the surroundings of Moon & Star Guesthouse?
We are situated in the mountains in a rural area. There is a lot of green and you can hike in the forest nearby. By night you see the beautiful stars and you hear crickets when you go to sleep! Banko is just a ten minutes´ walk away and provides the basics you might need. The nearest city is Effiduase and reachable by car, within fifteen minutes.
How easy accessible is Moon & Star Guesthouse?
Moon&Star guesthouse is on route to the north. By passing us you can avoid busy Kumasi!
Let us know from where you are coming from and we will guide you to our guesthouse! Also, please take a look at our contact page for an extensive explanation. We can arrange pick ups from Mampong, Ejisu and Kumasi.
Do you organize tours/excursions?
Questions about volunteering in Ghana through Moon&Star
I WISH TO VOLUNTEER AT MOON &STAR GUESTHOUSE. WHAT ARE THE POSSIBILITIES?
Moon&Star guesthouse is a part of Banko Women organization. We can really use your help! As a volunteer you will be part of a great team and you will have different tasks. You really contribute!
I read a lot about voluntourism. What is the position of Moon & Star Guesthouse regarding this?
Please contact us(whats app, mail or call) for any additional questions, bookings or more information!
First time ever to Ghana. Home of beautiful people. M&S a place to go. Experience the hospitality, good home cooked food and kindness. Proper rooms. Owner Patricia became a friend
This place is feels like home. The owner Patricia is very welcoming, the room is airy and clean, the beds are comfortable. They have a lovely garden, where I could spend hours, just relaxing. The food is amazing!
Book your room now!
For more information feel free to contact us!
We will confirm by email within 24 hours after filling the form. If you need an immediate response please call/whats app on 00233547478353.
When you book for more than one month you’ll automatically make use of our affordable long term rate!
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Read our Blog
Being sick is already no fun. Let alone getting sick in Ghana. All those scary diseases in Africa! And are there any good hospitals and medicines? In this blog I will tell you more about health care in Ghana and I will also give some tips for when you unexpectedly get sick. I am not a doctor, let that be clear. But I do have over 20 years of Ghana experience. I’ve had malaria and typhoid fever before, delivered 2 children and underwent surgery in quite a local hospital.