FAQ - Moon&Star guesthouse

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Frequently asked questions!

Preparations before coming to Ghana/ Travel information

What is the best time of year to visit Ghana and Moon & Star Guesthouse?

This is up to you! Ghana has a wet season, from April to October. This means that travelling to some parts can be a bit more difficult. In general it should not lead to a lot of problems. Feel free to contact us with all your questions regarding when to travel.

I would like to come to West-Africa/Ghana, but I don’t know where to start

Just contact us and we will help you figure everything out. We can organize all your travels in Ghana and can costumize everything to your liking. Check out our Travel Ghana page

Patricia Zoer, Dutch co-owner of Moon&Star guesthouse in Ghana

What should I pack?

Way less than what you might think. We published a blog post on what to bring to Ghana. At the end of the blog post you’ll find a packing list.

Which power adapter do I need?

In Ghana the plug type-G is mostly used. But there is a newer type the British socket in which you can also plug type C plugs easily. Moon&Star changed all the sockets into this newer version. No need to bring a world adapter, also when you are travelling around, you can buy the adapter in Ghana for less than €1,-.

Do I need a visa to come to Ghana?

Yes. Please check all the visa requirements of your country before applying. Keep in mind that the process takes time. Make sure to start in time! We can help you with your Visa preparations, just send us an e-mail or when you are in a hurry feel free to start a chat through the WhatsApp button on this page!

Which airlines fly to Ghana and are there domestic flights?

Accra, Ghana’s capital is a popular destination and almost all European airlines, such as KLM, Air France, Brussels Airways, British Airways, Lufthansa offer flights to Accra. Check with an online ticketfinder, straight with the airline or at a travel agency for a suitable ticket.
Yes, there are domestic flights in Ghana. To come to Moon&Star you could fly to Kumasi and we’ll be happy to arrange an airport transfer to Banko for you. For online reservations and more information about domestic flights, click here

Do you offer airport service in Accra?

A Belgium lady who has been living in Ghana for over 12 years handles our airport service since the start of Moon&Star guesthouse. She will make you feel at ease, can help you with your first money withdrawal/ change, a local SIM card etcetera. And fun is guaranteed! Please contact us for more information and prices!

What can you tell me about malaria?

Malaria is real and it is here in Ghana. So is the malaria treatment. Look after yourself, when you don’t feel well and have a fever just go for a quick malaria test at the nearest health center. Take the treatment as instructed and you’ll be fine. Listen to the advice of locals and other people who have dealt with this before. And when you are staying at Moon&Star guesthouse, let us pamper you! Pat wrote a blog post about her experience with malaria. Click here to read her story!

Do I need vaccinations before coming to Ghana?

Yes, proof of vaccination against Yellow fever is a requirement for your entry into Ghana. Check with a ravel clinic or your GP for other vaccins against hepatitis A and tetanus among others.

Is Ghana safe to travel?

In general it is. Just use common sense, such as making sure you are where you need to be before it’s dark. And listen to the advice that locals or the staff of restaurants/hostels give you.

Can I get medical care when needed?

This is not a problem. There is a health center and a pharmacy at Banko. There is a hospital in Effiduase. Please know that #teammoonandstar will help in all possible ways thinkable! We know that it’s not nice to be sick when you are away from home. Pat will take good care of you!

How can I best prepare myself for my Ghana trip?

You can read a lot about Ghana in our blogs, the Bradt travel guide is very useful as well. But the best preparation is the E book ‘What you need to know when travelling to Ghana’ written by yours truly!

Click on the link for more information, but before you do…….. Let me tell you something about the bonus that comes with the book! When you order the book ‘What you need to know when travelling to Ghana’ you will receive a free overnight stay at Moon&Star guesthouse for 2 persons worth €25,=!

How do I order?

PRactical questions about Moon&Star Guesthouse

How are the rooms equipped?

Each room has a spacious bed with a mosquito net and a washroom. Each washroom has a shower, a toilet and a sink with a mirror. There is also running water. Our rooms also have a solar fan and light, so when there’s a power out you can still enjoy the cool breeze of the fan.

What food do you serve? And / or I have a specific diet. Is that a problem?

Patricia and her team can adapt easily to most eating habits/dietary wishes and needs. Making vegetarian or vegan food won’t be a problem, for example. If you have other eating habits or you are not able to tolerate some specific food, please talk with Patricia about it.
Please know that Moon & Star Guesthouse serves a mix of Ghanaian and European food. Interested to find out more about what the Ghanaian cuisine is all about? Take a look at this page.

Does Moon&Star guesthouse have a menu we can choose from?

Moon&Star has a rotating fixed menu. The reason behind this is mainly that we want to serve the freshest and tastiest home cooked meals. Due to our village location it is not possible to get all ingredients needed from Banko.
We serve an extensive breakfast platter, with more choice. So we know that there’s is always something to your liking. Our lunches are surprises of the chef, they vary from delicious sandwiches to stir fried noodles, to soups and salads.
Our dinners are delicious. Just take a look at our blog post about our guests favorite meals.

Can I wash my laundry at the guesthouse?

We can wash your laundry if you want! We do this by hand. Considering we are very experienced, be sure to receive fresh clothing. For a wash we ask 2 cedi per item. If you want to wash yourself, of course you can.

Is there Wi-Fi at the guesthouse?

There is no Wi-Fi at the guesthouse. You will need to buy a local SIM card with airtime and/or internet, but the staff will guide you with getting it set and ready! The costs for internet bundles are relatively low. You can get 216GB for €60,00. MTN is the company that provides the best connection. Take a look at www.mtn.com.gh. Please keep in mind that the site provides a rough overview, it is not always up to date.

Where can I get money?

In Effiduase is an ATM. This town is approximately fifteen minutes away by car from Moon & Star Guesthouse.

Questions about Moon&Star’s location

What can I expect from the surroundings of Moon & Star Guesthouse?

We are situated in the mountains in a rural area. There is a lot of green and you can hike in the forest nearby. By night you see the beautiful stars and you hear crickets when you go to sleep! Banko is just a ten minutes´ walk away and provides the basics you might need. The nearest city is Effiduase and reachable by car, within fifteen minutes.

How easy accessible is Moon & Star Guesthouse?

Moon&Star guesthouse is on route to the north. By passing us you can avoid busy Kumasi!
Let us know from where you are coming from and we will guide you to our guesthouse! Also, please take a look at our contact page for an extensive explanation. We can arrange pick ups from Mampong, Ejisu and Kumasi.

Do you organize tours/excursions?

Yes we do! We can arrange day excursions, full Ghana tours, we offer completely arranged 3, 4 and 5 day tours and we organize weekend trips. We will show you the hidden gems in our beautiful environment, vibrant Kumasi and the tours are filled with extra’s such as an African cooking class.

Questions about volunteering in Ghana through Moon&Star

I want to volunteer with Moon & Star Guesthouse. What are the possibilities?

We don’t offer volunteering at Moon&Star guesthouse. We offer something better! A chance to learn, to explore and to experience Ghana! During your time at Moon&Star guesthouse we can offer you a program that includes all of the above during your gap year, sabbatical or vacation. Read more about our affordable long stay.

I read a lot about voluntourism. What is the position of Moon & Star Guesthouse regarding this?

We take our responsibility very serious and we try to do our utmost best to make a positive impact. Which is also why we always continue to improve our volunteering programs. Read our article that answers all the questions you might have about volunteering in Ghana via Moon&Star guesthouse. And did I mention that our project is not only fun and sustainable, but also very affordable!! You only pay for your accommodation, water and 3 meals a day. Which amounts to €410 per month!!

Please contact us(whats app, mail or call) for any additional questions, bookings or more information!

Lydia of team Moon and Star serves a delicious breakfast dish

Feels like visiting family. Open honest and kind

First time ever to Ghana. Home of beautiful people. M&S a place to go. Experience the hospitality, good home cooked food and kindness. Proper rooms. Owner Patricia became a friend

Ton

Lovely place, will be back

This place is feels like home. The owner Patricia is very welcoming, the room is airy and clean, the beds are comfortable. They have a lovely garden, where I could spend hours, just relaxing. The food is amazing!

Lieteke